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Team Leader

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Training Delivery Models

MODEL

DETAILS

ADVANTAGES

DISADVANTAGES



Instructor-led Classroom

  • Led by qualified instructor
  • Typically takes place over one or more days
  • Traditionally take place in physical venue, but virtual platforms available
  • Series of presentations and activities
  • Group of team members can attain large amounts of knowledge at the same time
  • Opportunity for engagement, question/answer in real-time
  • Empowers relationship building between instructor and team member
  • If held in a physical venue: Additional costs/travel—venue, food, set-up/clean-up
  • Specific time only; not on-demand
  • Lack of scalability



Interactive Methods

  • Involves team member in the learning experience
  • Simulations, scenarios, small group discussions, demonstrations, role plays, quizzes, game
  • Allows for practice and application of new skills in realistic work scenario
  • Increased engagement
  • Increased learning retention
  • Allows team members to learn from each other
  • Can be time-consuming when done in-person
  • Requires regular feedback from content expert
  • Quieter team members may not feel comfortable to speak up and interact


Hands-On Training / 
On-The-Job

  • Actively involved in learning
  • Participate in real activities as they relate to the job
  • Effective for succession planning
  • Rapid learning
  • Requires focus which can improve retention
  • Can be adapted for any environment
  • Initially time-consuming
  • Frequent input required
  • Can be too stressful for some team members




Computer-Based and E-Learning

  • Includes e-learning courses, webinars, videos, etc.
  • Computer-based=any type of training that takes place on the computer
  • E-learning=training that is hosted online via a website or web app
  • Allows information to be presented and tested in many different ways
  • Team members can learn according to style and immediate needs
  • Learn on the go
  • Often available on-demand
  • Scalable
  • Initial development costs
  • Service fees
  • Can be difficult to determine engagement


Hybrid

  • Team members learn via a combination of delivery methods
  • Can assist in accommodating various learning styles
  • Allows for both face-to-face and eLearning
  • Additional time needed for blending/aligning curriculum components